Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not shipped or processed on weekends or bank holidays. During busy periods, processing may take slightly longer — we'll keep you informed.
Delivery Times
- Standard UK delivery: 3–5 business days
- Express UK delivery: 1–2 business days
- International delivery: 7–14 business days
Shipping Rates
- Free standard shipping on UK orders over £50
- Standard UK shipping: £3.99
- Express UK shipping: £6.99
- International shipping: calculated at checkout
International Orders We ship worldwide. Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the customer. Delivery times may vary depending on your location and local customs processing.
Order Tracking Once your order has been dispatched, you'll receive a confirmation email with a tracking number so you can follow your parcel's journey.
Lost or Delayed Parcels If your order hasn't arrived within the expected timeframe, please contact us at [your email] and we'll do everything we can to help.